👋 A little about me and the team!

Hi there! I’m Ford Kirkmyer, and I’m the Head of Customer Success at Abode and 10KC. I oversee our post-sales ecosystem, which includes customer success, support, onboarding, enablement and customer education, and social impact. My team owns the full client lifecycle: from the moment a customer signs their contract through onboarding, adoption and engagement, and ultimately, their renewal and expansion.

We are seeking a high-impact GTM Strategy Intern. This role isn't about sitting on the sidelines; it’s about growth. You will help us find new customers, prove value to existing ones, and ensure our product is built for the next generation.

As the GTM Strategy Intern, you’ll work with the broader team and dabble in every part of the business:

• Ford Kirkmyer (Head of CS): I’ll be your direct manager for the summer, and we’ll work together to build the frameworks that prove ROI to our Fortune 500 clients
• Parker Pell (Co-Founder): You’ll partner with Parker on prospecting, brand voice, and outreach. He is the architect of our market presence, and you'll help him identify and prospect the next generation of Abode clients
• Evan Deere (Co-Founder & CPTO): You’ll collaborate closely with Evan to bridge the gap between "what the customer says" and "what we build." You’ll help him understand how your peers interact with the product to shape our roadmap
• Ben Siegel (Co-Founder & CEO): You will have a dedicated line to Ben for executive mentorship. You’ll get a "founder’s eye" view of how to scale a merged company and help him shape our unified story for the market

🤩 The Role & Key Responsibilities

The breakdown of the day-to-day may change, but we envision it looking something like this:

Customer Success: Value Strategy (50%)

• The ROI Storyteller: Help us simplify how we prove value. You'll work with our CSMs to create strategic frameworks that help our teams show clients exactly how our platform impacts their bottom line
• Client Insights & Benchmarking: Aggregate and analyze data across our client base to establish "what good looks like" for engagement and retention across different industries like tech and finance
• Retention Engine: You'll ensure our current customers aren't just using the tool, but working with CSMs to support analysis and insights on tangible ROI that leads to renewals and expansion

Sales & Marketing: Growth & Brand (30%)

• Outreach & Prospecting: Partner with Parker to identify and reach out to potential world-class clients. You’ll help research targets, draft outreach sequences, and identify the best "hooks" to get us in the room with early career and HR leaders
• Brand Ambassador: We want our marketing to be authentic. You will be a key face of Abode, appearing in content, social campaigns, and webinars to share the intern perspective and the "Abode journey”
• Campaign Ideation: Help us brainstorm content that actually lands with Gen Z talent—ensuring our voice remains the one people actually want to listen to

Product Strategy: Platform Feedback (20%)